Privacy and personal data policy

HOTELES FERRER S.L, hereinafter the PROCESSOR, is responsible for the treatment of the User’s personal data and informs them that this data will be treated in accordance with the provisions in the current regulations on the protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (RGPD) on the protection of natural persons concerning the processing of personal data and the free circulation of these data and Organic Law (ES) (LOPD) on the protection of personal data , so the following treatment information is provided:

Purpose of the treatment: to maintain a commercial relationship with the User.The operations planned in carrying out the treatment are:

  • Submission of commercial advertising communications by email, fax, SMS, MMS, social communities or any other present or future electronic or physical means that enables commercial communications.These communications will be made by the PROCESSOR and will be related to their products and services or from the collaborators or suppliers with whom they have reached a promotion agreement.In this case, third parties will never have access to personal data.
  • To conduct statistical studies.
  • To process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to them.
  • To forward the newsletter on the website.

Data preservation criteria: they will be kept while there is a mutual interest in maintaining the purpose of the treatment and, when they are no longer necessary for this purpose, they will be eliminated with adequate security measures to guarantee that the data remain anonymous or are totally destroyed.

Communication of the data: The data will not be communicated to third parties, except by legal obligation.

Rights of the User:

  • Right to withdraw their consent at any time.
  • Right of access, rectification, portability and deletion of their data and limitation of or opposition to their processing.
  • Right to file a claim with the control authority ( if they consider that the treatment fails to comply with current regulations.

Contact information to exercise rights:


Privacy Policy for social networks: in compliance with the General Data Protection Regulation 2016/679 of 27 April and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce all users are informed that THE CONTROLLER makes use of profiles with informative and commercial purposes in social networks:


- Facebook:

- Twitter:

- YouTube

- Pinterest

- Google+

- Instagram

THE CONTROLLER will access the data that the user provides in their profile, being able to make publications in their personal space if the social network allows it and will be able to reference the user in their own publications. The personal information which may be collected by these systems will be treated in accordance with the conditions set forth above. THE CONTROLLER is not responsible for the content

in their profiles which is shared by other users, which must be original and not infringe intellectual and industrial property rights, the right to honour and image, in addition to complying with the guidelines established by each of the social networks. No insults, harassment, slurs or other manifestations of an offensive character are to be permitted towards other users. THE CONTROLLER reserves the right to delete such publications and, in the case of being considered as such, request the blocking or expulsion of the user.


By marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in downloadable forms, Users expressly, freely and unequivocally accept that their data are necessary for their request to be attended by the provider, the inclusion of data in the remaining fields being voluntary.The User guarantees that the personal data provided to the PROCESSOR are true and accepts responsibility for communicating any modification thereof.The PROCESSOR informs and expressly guarantees users that their personal data will not be passed on in any case to third parties, and that whenever they make any kind of transfer of personal data, the express, informed and unequivocal consent of the Users will be requested in advance.All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User.If all data are not provided, it is not guaranteed that the information and services provided will be completely adjusted to their needs.


In accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE PARTY is complying with all the provisions of the GDPR and Spanish Data Protection Organic Law (LOPD) for the treatment of the personal data under their responsibility, and manifestly with the principles described in article 5 of the GDPR and in article 4 of the LOPD, by which they are treated in a lawful, loyal and transparent manner in relation to the party concerned and are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The PROCESSOR ensures that they have implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of the Users and has provided the appropriate information so that they can exercise them.

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